T.R.I.O. Investigations (True Reliable Investigations Ontario Inc.) is committed to protecting the privacy of our clients, subjects, employees, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Ontario Private Security and Investigative Services Act (PSISA).

Information We Collect

We collect only the personal information necessary to perform investigative services we have been retained for, including client contact details, case background information, and information lawfully gathered during the course of an investigation.

How We Use Information

Information is used solely for the purpose of carrying out lawful investigative assignments, preparing evidence and reports, communicating with clients, and complying with legal and regulatory obligations.

Disclosure

We do not sell, rent, or trade personal information. Information is disclosed only to the retaining client, their legal counsel, or as required by law, court order, or regulatory authority.

Safeguards

Case files, communications, and digital evidence are stored using encrypted systems and secured physical storage. Access is restricted to authorized personnel only.

Retention

Records are retained for the period required by applicable law and professional standards, after which they are securely destroyed.

Your Rights

Subject to legal exceptions, individuals may request access to their personal information held by T.R.I.O. and request corrections where appropriate.

Contact

For privacy inquiries, contact us at info@trioinvestigations.ca or 705-562-4001.